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Posted: Monday, February 19, 2018 3:16 PM

Technician Job Service Technician needed to provide repair and service support on Low to Mid-Range office printing products to customers. This person will be providing preventative maintenance service on production products. This is a contract position in Honolulu, HI.Responsibilities for the TechnicianPerform the full range of maintenance on assigned products; including repair, on-site troubleshooting, installation, removal, retrofit, preventative maintenance activities, and customer call assistanceTake responsibility for customer satisfaction by providing timely and courteous service with minimal support from other personnelPerform mechanical adjustments, troubleshoot to the Field Replaceable Unit (FRU) level (FRUs may be electrical, electronic or mechanical in nature and are defined during product training)Handle mechanical observations of belts, chains, pulleys, clutches, gears, motors, and interdependent drive systems with an ability to understand and troubleshoot malfunctionsCommunicate with customers the status of their current service call and address any other service concerns they may have with the productMeet and/or exceed all required standards, such as Customer Notifications (ETA), Response Time, Product Repair Hours, Parts Cost, First Time Fix, and Call-BacksRequirements for the TechnicianA certificate or diploma from a vocational program , technical school, or college in the field of either: electronics, electrical / mechanical repair, or similar field (2 or more years of related field experience as a repair technician may be substituted for the certificate/diploma.)Industry Certifications (A+ or N+)Mechanical Background (gears, pulleys, belts, chains, motors, clutches, drive systems) as well as computer skillsCustomer skillsReliable Car (space, passes safety inspections, licensed and insured)Experience or formal training in AC-DC electrical/electronics required as well as functional knowledge and application of a multi -meter.Online assessment is a prerequisite for an onsite interviewBenefits


• Location: Honolulu (Oahu)

• Post ID: 10092027 honolulu is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018