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Posted: Sunday, December 31, 2017 4:16 AM

Full-Time. Located in Mililani Technology Park. JOB SUMMARY The purpose of this position is to assist the Operations Manager by performing administrative and clerical responsibilities for the Direct Sales department. MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS) Actively and consistently support all efforts to simplify and enhance the customer experience Enters sales orders into AS400 system. Answers calls from the sales team. Researches accounts, customer balances, submits necessary tritons. Responsible for address verification for orders. Enters and schedules work orders. Confirms or reschedules installation appointment dates. Follows up with the sales team on canceled orders. Performs miscellaneous administrative assistance to the Marketing team. Reports daily call activity. Keeps abreast of any changes in AS400 and communicates changes to team. Stays current with sales, campaigns, policies and procedures. Regular attendance is required. OTHER DUTIES : Maintains and orders office supplies, materials, and equipment. Utilizes working knowledge of office supplies, materials, and equipment to maintain an effective working environment. Performs other duties as assigned. REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write, speak and understand English at a very high level Type 60 words or more per minute. Use of various office equipment and multi-feature telephone stations. Advanced knowledge of Windows PC applications such as WORD, EXCEL, ACCESS, and OUTLOOK. Knowledge of AS400 data systems. Knowledge of Internet navigation and e-mail applications. Knowledge of office protocol, procedures, and policies. Able to handle multiple tasks simultaneously. Able to organize, prioritize, make decisions, and work efficiently and effectively under numerous deadlines. Stable employment history. EDUCATION High School diploma or equivalent is required. Two year college degree in business administration or accounting preferred . RELATED WORK EXPERIENCE Number of Years Has extensive contact with system employees and some contact with outside customers. WORKING CONDITIONS Personal computer, printer, multi-feature telephone station, copier, and facsimile machine. May sit for long periods of time. Works inside for long periods of time throughout the year. Typing and reading on the computer. Communicates in-person, by telephone, e-mail, and by written correspondence. Stooping, reaching, pushing, and pulling. Occasional light lifting.Hours: 8am - 9pm Sunday through Saturday. Additional coverage as needed. EOE Race/Sex/Vet/Disability Charter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster: Charter is committed to diversity, and values the ways in which we are different. Business Unit: Marketing


• Location: Honolulu (Oahu), Mililani Town

• Post ID: 9641997 honolulu is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018